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05.23.13
Do you run into system required fields in Dynamics CRM that you don...
05.21.13
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Consultant Profile

Tom McKinnie
Managing Consultant
Online Advertising Industry Expert
Tom has been implementing CRM solutions for five years, for clients in the software, manufacturing, and services industries.  A background in business intelligence helps Tom design CRM solutions that emphasize ease of use and adoption, as well as deliver the key business metrics needed by management teams.
Deb Martin
Consultant
Experienced Salesforce.com Administrator
Deb is a Certified Salesforce.com Administrator with extensive sales and marketing experience in both global enterprise organizations and local organizations. She has expertise in maximizing organization’s ability to generate revenue through Salesforce automation and business process restructuring. In her spare time Deb enjoys spending time with her children, family and friends, dance, theater, snow skiing and an array of other activities.
Lee Carswell
Senior Consultant
CRM Integration Specialist
Lee is an experienced project manager with five years experience leading organizations in the design, development, and deployment of CRM systems
Ken Erb, Senior Consultant with Madrona Solutions Group
Senior CRM Consultant
Senior CRM Consultant
Ken is a software and IT management professional experienced in designing and implementing large-scale internal operations systems. A certified Salesforce.com developer with over 30 years of business operations and executive level management experience, Ken brings proven management and leadership aptitude to every project he delivers.
Shannon Hunt
Senior Consultant
Senior CRM Developer, Former Dynamics CRM Product Team Member
Shannon is a skilled CRM consultant and developer who has managed a number of enterprise-scale Dynamics CRM implementations.  From design to application development to report writing, Shannon's experience and skill set cover the breadth of the Microsoft Dynamics CRM application.
Brianna Knox, Senior Consultant with Madrona Solutions Group
Senior Consultant
Business Process Consulting Expert
A senior analyst and project manager, Brianna has a history of guiding the successful design and implementation of enterprise-scale information systems.  She has particular expertise in business process modeling and design, and performance measurement.
Gail Kluepfel, Managing Consultant, Business Intelligence
Managing Consultant
Managing Business Intelligence Consultant
Gail has considerable experience managing solutions that engineer business processes, software technology, and business intelligence to optimize business performance.
Craig Patnode
Senior Consultant
Project leader experienced with data modeling and analysis
Craig is a project manager and analyst with a track record of devlering successful enterprise-level technology solutions.
Aaron Carpenter, Senior CRM Consultant at Madrona Solutions Group
Senior Consultant
Senior CRM Consultant
Aaron is a skilled developer with 10 years of experience in C#, TSQL and Microsoft Dynamics CRM (including certification as a Microsoft Dynamics Technology Specialist). Holding a degree in Computational Physics, he finds pleasure in complex technical analysis. 
Ruhi Gandhi Joins Madrona Solutions Group as Salesforce.com Consultant
Consultant
Salesforce.com Administrator
Ruhi is a certified Salesforce.com Administrator and Developer (401). She leverages her business analyst and consulting skills in implementing Salesforce across various industries such as healthcare, consumer products, technology, and real-estate industry. She is passionate about travelling across the globe.
Phong Nguyen
Senior Consultant
Project generalist with a blend of CRM and BI skills
Phong is a skilled report developer and analyst, with deep experience delivering complex reports and dashboards for CRM platforms.
Senior Consultant
Business Intelligence Consultant
Cameron brings 8+ years consulting & internal IT experience, which includes building .NET, BI, CRM, and SharePoint solutions. His experience includes enterprise scale data migrations, transformations, database designs, custom CRM solutions, and project management.
Brett Rojas
Senior Consultant
Experienced Dynamics CRM and Integration Developer
Brett is an experienced Dynamics CRM developer, with a broad set of skills include Silverlight development, SQL Server, and integrations using a variety of platforms.
Brenda Leon
Senior Consultant
Enterprise CRM Stewardship Expert
Brenda is an experienced business analyst and project manager who understands the people and processes needed to manage global, enterprise-scale CRM deployments.
Kevin Poorman
Senior Consultant
Salesforce.com Developer
Kevin is an experienced general developer who specializes in solving hard problems elegantly. Over the past 5 years Kevin has cultivated an extensive collection of APIs, protocols and architectures to solve the hard problems surrounding integration of disparate systems.
Darren Smith
Senior Consultant
Expert in CRM for Sales Operations
Darren is a skilled consultant and project leader with deep experience working in and with sales operations teams, and with multiple CRM platforms, including Dynamics CRM and Salesforce.com.  He brings a business-focused perspective to his technology engagements that results in great alignment between the technology solution and his client's business needs.
Tim McGovern, CRM Consultant with Madrona Solutions Group
CRM Consultant
CRM Consultant
Tim leverages his twenty years of customer relations management to drive client satisfaction and overall successful delivery of work.  A natural problem solver, Tim strives to infuse into his projects a fresh perspective to create meaningful and innovative user experience solutions by focusing on client needs.
Chris Scott
Managing Consultant
Senior CRM Developer
One of Madrona's technical leaders, Chris has a strong background in large-scale database design, implementation, and migration, as well as development of custom .NET applications to extend and enhance CRM applications.
Eli Embley
Senior Consultant
Experienced Dynamics CRM Analyst and Project Manager
Eli is a senior analyst and project manager with over 10 years in consulting. A certified scrum master, she is well-versed in all aspects of the project lifecycle. She has strong experience with CRM, portal solutions, BI and reporting.
Chanvatha Sea, PMP
Consultant, PMP
Experienced PMP and Analyst
Chanvatha is a certified PMP and business analyst with a proven track record of successfully delivering complex and challenging technology solutions across different lines of business.
Mallory Fontenot
Consultant
Salesforce.com Implementation Consultant
Mallory has a background in digital marketing for enterprise clients including Microsoft and T-Mobile.  While she is a member of our CRM practice, she is also an experienced report developer and business analyst.
Tony Balogh, Senior CRM Consultant at Madrona Solutions Group
Senior Consultant
Senior CRM Consultant
Tony’s role as a Senior Consultant results from his resilience in the software industry since 1996. Tony’s background crosses multiple technology disciplines including large-scale web sites, Windows platforms, Windows applications, and business development. 
Sarah Cousins Hoopes
Senior Consultant
Experienced SQL, CRM, BI Analyst and Developer
An experienced business analyst, project manager, and developer, Sarah has 15 years of software and solution development experience, including strong SQL Server, SharePoint, and Dynamics CRM skills, and deep experience around business intelligence.

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University of Washington
Crowley Maritime Selects Madrona Solutions Group for Dynamics CRM Solutions
Premera Blue Cross

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