Tom McKinnie
Managing Consultant
Customer Relationship Management
Experience
Tom has been implementing CRM solutions for five years, for clients in the software, manufacturing, and services industries. A background in business intelligence helps Tom design CRM solutions that emphasize ease of use and adoption, as well as deliver the key business metrics needed by management teams. Tom's clients include Microsoft, AccessVia, and MacDonald-Miler Facility Solutions. Tom's previous roles include finance and business intelligence positons at Microsoft and Shell.
Read Tom's Blog Posts:
"Dynamics 2011 Security Features"
"The Top 5 Best Features of the New Dynamics CRM 2011 Software Update"
"The 3 Elements Necessary for Guaranteed CRM User Adoption"