Delivering results and making clients successful is what the consulting business is all about. Our team is focused on value for our clients, and proud of the successes that we have been a part of.
Here are a few examples of how we have helped our clients reach their goals:
Logos Bible Software Improves Customer Service and Operational Workflow with Madrona Solutions Group and Microsoft Dynamics CRM
Logos Bible Software, the premier international developer and distributor of multilingual Bible software, found their operations hindered by their inadequate customer relationship management platform, and chose Madrona Solutions Group to help implement a solution.
Solution: Customer Relationship Management
Madrona Solutions Group Helps Petroleum Geo-Services Complete a Global Dynamics CRM Upgrade
Petroleum Geo-Services (PGS) helps oil companies find offshore oil and gas reserves by providing seismic and electromagnetic services, data acquisition, processing, reservoir analysis/interpretation and multi-client library data. Madrona Solutions Group upgraded Petroleum Geo-Service’s complex, global Dynamics CRM 4.0 application to Dynamics CRM 2011, on-time and on-budget.
Solution: Customer Relationship Management
Madrona Solutions Group Helps Sound Transit Lay The Foundation For CRM Success
Created in 1996, Sound Transit is a public agency that plans, builds, and operates bus, rail, and light rail service in the Puget Sound region of Washington State. The organization identified a need for better customer service and communications processes, and reached out to Madrona Solutions Group for help.
Solution: Customer Relationship Management
Madrona Solutions Group Helps StepLeader Implement A Salesforce.com Solution Customized For Technology and Mobile Media Sales
StepLeader, a North Carolina based mobile media company, found that their rapid growth had created a disconnect between their sales, service, and support teams and caused customer support, sales funnel management, and company image to suffer. Madrona Solutions Group helped them implement a Salesforce.com solution customized to address the unique nature of mobile media sales.
Solution: Customer Relationship Management
Madrona Solutions Group helps a Global Online Retailer Optimize their Salesforce.com Investment
Even the biggest companies need help in utilizing Salesforce.com to its full potential. A global online retailer based in the Pacific Northwest recently found themselves in this exact situation, and reached out to Madrona Solutions Group for guidance.
Solution: Customer Relationship Management
EXPEDIA ROLLS OUT SALESFORCE TO MANAGE ADVERTISING WORKFLOW
The Expedia Media Solutions team needed a common repository to manage and track information about customers as it flowed from marketing to sales, operations, and billing. They turned to Madrona Solutions Group to architect and implement a Salesforce solution.
Solution: Customer Relationship Management
Seattle Architecture Firm Builds A New Business Development Platform With Microsoft Dynamics CRM
A leading global architecture, planning, and design firm recognized the need to better manage their client development activity across the organization, and turned to Madrona Solutions Group and Microsoft Dynamics CRM.
Solution: Customer Relationship Management
Madrona Solutions Group Helps Microsoft Launch New Sales Portal
The Microsoft Local Engagement Team (LET) identified the strategic need for a “LET Desk” offering an Assembly Line style service, with low human interaction based on a scalable streamlined process.
Solution: Project Management
Madrona Solutions Helps Software Company Reduce Manual Data Reconciliation by 50%
Madrona Solutions Group was engaged by the worldwide marketing team responsible for releasing next generation mobile devices at a global software manufacturer.
Solution: Project Management
Expedia Rolls Out BI Solution to Track Advertising Performance
The Expedia Media Solutions team's sales performance data was not easily accessible by the sales team or the upper level management. They hired Madrona Solutions Group to implement a solution.
Solution: Business Intelligence